Refund policy

ALL SALES ARE FINAL 

You can always contact us for any return questions at Info@prsprwellness.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at Info@prsprwellness.com note that returns will need to be sent to the following address: 325 N. St. Paul, Suite 3100, Dallas Tx 75201

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@prsprwellness.com.

SUBSCRIPTION TERMS & CANCELLATION POLICY

By selecting the “Subscribe & Save” option at checkout, you are entering into a recurring monthly subscription agreement to receive the selected product(s) automatically at the discounted subscription price.

These terms are clearly disclosed before payment, during checkout, and again via email immediately after purchase. By completing checkout with the subscription option selected, you expressly authorize PRSPR WELLNESS to charge your chosen payment method automatically on a recurring basis until you cancel. Please contact us at Info@prsprwellness.com for further assistance.